AdoptOntario, a program of the Adoption Council of Ontario, respects the privacy concerns of all
users of the program, and is committed to protecting the personal information of its users and
the children and families involved in adoption matters with us.
In addition to our commitment to deal with personal information in a sensitive manner, we are
required by law to ensure that our collections, uses, retentions, disclosures and disposals
of personal information are carried out in accordance with established privacy principles. This
or disclosed by us through this website.
“Collection” means the act of gathering identifiable personal information from users,
children or families featured or third parties by any means.
“Consent” means voluntary agreement with what is being
disclosed or proposed. Consent can be either express or implied. Express consent is given explicitly,
whether orally, electronically, or in writing. In appropriate circumstances, consent may be implied
from a person’s conduct. Consent can also be given by an authorized representative, such as a legal
guardian or a person having power of attorney.
“Disclosure” means providing an individual’s personal information to anyone other than to
that individual or that individual’s authorized agent(s).
“Parent Agency” means the Children’s Aid Society or
Licensed private agency or individual having legal responsibility for a particular child.
“Personal Information” means information about an identifiable
While our Privacy Officer is primarily responsible for our compliance with this
policy, other AdoptOntario personnel may be responsible for the day-to-day collection
and processing of personal information or for acting on behalf of the Privacy Officer
from time to time. We are responsible for the personal information under our control,
including any information that we may transfer to a third party service provider
for processing. Any service provider that we may engage to process or otherwise
deal with personal information on our behalf is not permitted to use, retain or
disclose personal information transferred to it except in accordance with the terms
of its service agreement with us.
- Identifying Purposes
We collect personal information with the intention of providing timely services
and responses related to finding permanent homes for the children needing them in
Ontario. Personal information collected on adults using this site may be used for
one or more of the following purposes:
- Issuing a password for the password protected sections of this site. These are the
Waiting Children section of the Public site, and the Professional site.
- Providing AdoptOntario related services, including consultations as requested, and
assisting with matching children and potential families.
- Contacting users for feedback and surveying needs in connection with the use of this site.
- Contacting users regarding requests for access to, or correction of, personal information.
- Reporting aggregate numbers for non-identifying statistical reporting on usage for funders,
sponsors, or others in order to further the intent of AdoptOntario, and to help evaluate
the effectiveness of the program.
Personal information collected on children featured on this site is entered with their best
interests a priority, with the intent to help find them permanent families. Identifying
information entered on children on the Adoption Resources Databank within the Professional
site is entered by their parent agency, respecting their needs. Their non-identifying
information may also be gathered as above for statistical reporting. Information on children
on the Public site is provided with the utmost care to protect their privacy and
confidentiality. Written consents are required to display children on the Public site,
pseudonyms are used for all children featured, and information is limited to protect their
privacy. All public information on children can only be accessed with a time-limited password.
Personal information on adoptive applicants is entered on the Adoption Resources Databank
within the Professional site with the same sensitivity, by the professional individual or
agency with which they are working towards an adoption, with the purpose of finding a match
with available children in Ontario. This information is entered with the full knowledge and
written consent of the adults involved. The homestudy of applicants is further protected in
that this more personal information may only be viewed by other professionals with the
authorization of the homestudy author or responsible case manager, for a limited period of
time, and only with the intent to assess further information on a family regarding a particular
placement match. The homestudy may also be deleted by the author or responsible case manager
Where we collect information directly from an individual, we will explain our purposes
before or at the time of collection. If personal information previously collected
is to be used or disclosed for a purpose not previously identified, we will, subject
to our/your legal rights and obligations, identify that new purpose prior to the
relevant use or disclosure.
We endeavour to ensure that any AdoptOntario personnel that may collect personal information
on our behalf are able to adequately explain the purposes for which personal information is
Before collecting, using or disclosing any personal information we will ensure that
we have the individual’s consent in an appropriate form.
The professional involved with a particular applicant family is responsible for obtaining
their necessary consent before posting their personal information on the Adoption Resources
A child’s parent agency is responsible for obtaining all necessary consents as related to a
particular child, including the child’s consent where appropriate or required by law, before
a child’s information is displayed on the Public site.
- Limiting Collection
We will collect only the amount of personal information that we require to achieve
the purposes identified in (2) above, unless we receive consent from the individual
or parent agency to collect it for another purpose.
- Limiting Use, Disclosure and Retention
Personal information is used by a limited number of our personnel, as well as by adoption
professionals in Ontario on a ‘need to know’ basis, for a limited number of purposes while
they are performing their duties. These purposes are outlined in (2) above. We will not use
or disclose an individual’s personal information for any other purpose, or to any third
party, unless we have been given consent to do so. We retain and dispose of personal information
collected for our own purposes in accordance with our Personal Information, Retention and
Disposal Policy. Personal information that has been used to make a decision about an individual
shall be retained for a reasonable time to permit the individual to access that personal
information after the decision has been made. Personal information that has been transferred
to us by a parent agency or other adoption professional on an individual’s behalf, will be
retained or disposed of by us in accordance with applicable law. Subject to this, personal
information that is no longer required for our identified and legitimate purposes will be
destroyed, erased, or otherwise made permanently anonymous in accordance with our Personal
Information, Retention and Disposal Policy.
We will endeavour to ensure that personal information under our control or in our possession
is sufficiently accurate, complete and up-to-date, to minimize the possibility that inaccurate
personal information is used regarding decisions about applicants or featured children. We will
not routinely update personal information, unless it is necessary to fulfill the purposes for
which the information is collected.
We protect personal information under our control with safeguards that are appropriate to the
sensitivity of that information. These safeguards are designed to protect personal information
in all formats against loss or theft, as well as against unauthorized access, disclosure,
copying, use, or modification.
Additional information about our privacy-related policies and procedures is available
- Individual Access
Subject to our legal rights and obligations, we will, upon receipt by our Privacy Officer of a
written request for access, inform any person about our possession, use, or disclosure of
personal information, if any, and permit that person to access that personal information if
it is controlled by us. If a person requests such information, that person must provide
sufficient information with the request to permit us to provide an account of the existence,
use, and disclosure of that personal information. Any personal information provided by us
to a person as a result of a request for access shall be in generally understandable form. We
will respond to a request within a reasonable time, usually 30 days of receipt of the
request. We may extend the response time for an additional 30 days, if responding within the
first 30 days would unreasonably interfere with our operations, or the time required to
undertake any consultations necessary to respond to the request would make it impractical to
meet that time limit. When necessary, we may also extend the response deadline for as long a
period as is necessary to permit conversion of the personal information at issue into an
alternative format that would allow a person with a sensory disability to read or listen
to that information. We will provide written notice of any response period extension within
30 days of your request. We will respond to a request for access at minimal or no cost.
If a person demonstrates to our satisfaction that personal information that is held or
controlled by us is inaccurate or incomplete, we will make appropriate amendments (correction,
deletion or addition of personal information). Where appropriate, the amended personal
information will be transmitted to other parties that have previously received the inaccurate
or incomplete information.
- Challenging Compliance
If a person wishes to enquire or complain about our personal information practices or our
Privacy Officer at the address below. She will investigate all complaints and respond to
all written enquiries. If a complaint is justified, we will take all reasonable steps to
amend our relevant privacy-related policy or procedure.
AdoptOntario Privacy Officer:
Pat Convery, Executive Director
Adoption Council of Ontario,
36 Eglinton Avenue West, Suite 202
This Site contains links to other web sites which are provided as references to help users identify and
locate other Internet resources that may be of interest, and not as an endorsement of the content,
products, services or organizations involved. We are not responsible for the content of linked third
party sites and do not make any representations or warranties regarding the content or accuracy of
materials on such third party sites or regarding the privacy practices of such sites.
You may provide hyperlinks to this Site provided that
- you notify us by sending an e-mail to email@example.com
- you do not remove or obscure any portion of the Site
- you discontinue providing hyperlinks to this Site if notified by AdoptOntario or the Adoption Council of Ontario